Privacy Policy

Your Privacy Matters To Us

This Privacy Policy explains how Zanorivane collects, uses, stores, and protects your personal information when you visit our website, place an order, or contact our customer support team.

1. Overview

This Privacy Policy describes how Zanorivane collects, uses, and discloses your personal information when you visit or make a purchase from our website. By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

When you visit our website, place an order, create an account, subscribe to emails, or contact us, we may collect certain personal information, including:

Name, billing address, and shipping address
Email address and phone number, if provided
Order details, purchased products, and transaction information
Payment-related information processed securely by payment providers
Customer service messages and return or refund requests
Device information, browser type, IP address, and website usage data

3. How We Use Your Information

We use the information we collect to operate our store, process orders, provide customer support, and improve your shopping experience. This may include:

Processing and fulfilling your orders
Sending order confirmations, shipping updates, and customer service messages
Responding to inquiries, return requests, refund requests, and disputes
Improving our website, products, services, and customer experience
Detecting and preventing fraud, unauthorized transactions, and security risks
Sending marketing emails or promotional messages, if you have opted in

4. Payment Information

We do not store your full credit card details on our website. Payment information is processed securely through third-party payment providers. These providers may collect and process your payment details in accordance with their own privacy and security policies.

5. Cookies And Tracking Technologies

Our website may use cookies and similar technologies to help the website function properly, remember your preferences, analyze traffic, improve performance, and support advertising or marketing activities.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website functions, such as cart features or checkout performance.

6. Email Marketing

If you subscribe to our email list, we may send you updates about new collections, special offers, promotions, and store news. You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or by contacting us directly.

7. Sharing Your Information

We may share your information with trusted service providers only when necessary to operate our business and provide services to you. These may include:

Payment processors
Shipping carriers and logistics providers
Email and marketing service providers
Website hosting, analytics, and security providers
Customer support and order management tools

We do not sell your personal information to unrelated third parties.

8. International Transfers

Because we operate online and work with service providers in different regions, your information may be processed or stored outside your country of residence. When this happens, we take reasonable steps to protect your information in accordance with applicable data protection requirements.

9. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including order processing, customer support, legal compliance, fraud prevention, accounting, and dispute resolution.

10. Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

11. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to request access, correction, deletion, restriction, or portability of your data. You may also have the right to object to certain processing or withdraw consent where applicable.

To submit a privacy request, please contact us at jacoballen7575@outlook.com.

12. Children’s Privacy

Our website and services are not intended for children. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

13. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of third-party websites. We encourage you to review their privacy policies before providing any personal information.

14. Changes To This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, legal requirements, or operational practices. Any updates will be posted on this page with the revised effective date.