1. Overview

This website is operated by Zanorivane. Throughout the site, the terms “we”, “us”, and “our” refer to Zanorivane. By visiting our website and/or purchasing something from us, you agree to be bound by the following Terms of Service.

These Terms apply to all users of the site, including browsers, customers, merchants, and content contributors. Please read these Terms carefully before accessing or using our website.

2. Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your country, state, or province of residence, or that you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products or services for any illegal or unauthorized purpose, and you must not violate any laws in your jurisdiction while using our website.

3. Product Information

We make every effort to display product colors, images, descriptions, sizes, and details as accurately as possible. However, we cannot guarantee that your device display will show colors or details exactly as they appear in person.

Product availability, prices, descriptions, and promotions are subject to change at any time without notice. We reserve the right to discontinue any product at any time.

4. Sizing And Fit

Size charts and fit descriptions are provided as general guidance. Actual fit may vary depending on the product style, fabric, cut, and body shape. Customers are responsible for reviewing the size chart and product information before placing an order.

5. Orders And Acceptance

After placing an order, you will receive an order confirmation email. This email confirms that we have received your order request, but it does not guarantee acceptance of the order.

We reserve the right to refuse, cancel, or limit any order for reasons including suspected fraud, incorrect pricing, product availability, payment issues, shipping restrictions, or violation of these Terms.

6. Pricing And Payment

All prices are shown in the currency displayed at checkout. Prices, discounts, promotions, shipping fees, and taxes may change at any time without notice.

Payment must be completed before an order is processed. Available payment methods are shown during checkout. We do not store your full payment card information on our website.

7. Shipping And Delivery

Order processing usually takes 2-4 business days before shipment. After dispatch, standard delivery usually takes around 8-12 business days depending on the destination, carrier, customs clearance, and local delivery conditions.

Delivery times are estimates and are not guaranteed. Shipping delays may occur due to weather, customs inspections, carrier delays, holidays, incorrect address information, or other circumstances beyond our control.

Customers are responsible for providing a complete and accurate shipping address. We are not responsible for lost, delayed, or undeliverable packages caused by incorrect or incomplete address details provided at checkout.

8. Returns And Refunds

Returns and refunds are handled according to our Return & Refund Policy. Eligible return requests must be submitted within the required return window and items must be unworn, unused, unwashed, and in original condition with tags and packaging where applicable.

To request a return or report an issue with an order, please contact us at jacoballen7575@outlook.com with your order number and relevant details.

9. Order Changes And Cancellations

If you need to change or cancel an order, please contact us as soon as possible. If the order has not yet been processed or shipped, we will do our best to assist.

Once an order has been processed, packed, or shipped, it may no longer be possible to change or cancel it.

10. Promotions And Discounts

Promotional offers, discount codes, free shipping offers, and sale prices may be subject to specific conditions, time limits, product exclusions, or minimum order requirements.

Discounts cannot be applied retroactively to previous orders unless clearly stated. We reserve the right to modify or cancel promotions at any time.

11. Accuracy Of Billing And Account Information

You agree to provide current, complete, and accurate purchase and account information for all orders placed through our store. You agree to promptly update your information, including email address, billing address, shipping address, and payment details, so we can complete transactions and contact you when needed.

12. User Conduct

You agree not to use our website or services for any unlawful, harmful, abusive, fraudulent, or unauthorized purpose. You must not interfere with the security, functionality, or operation of the website.

• You may not upload or transmit viruses, malicious code, or harmful content.
• You may not attempt to gain unauthorized access to our systems.
• You may not use our content, images, or materials for unauthorized commercial purposes.
• You may not submit false, misleading, or abusive information.

13. Intellectual Property

All website content, including text, images, graphics, logos, product descriptions, page layouts, and design elements, is owned by or licensed to Zanorivane unless otherwise stated.

You may not copy, reproduce, distribute, modify, display, or use any website content without our prior written permission.

14. Third-Party Tools And Links

Our website may include links to third-party websites, services, apps, or tools. We are not responsible for the content, policies, security, or practices of third-party websites or services.

Your use of third-party services is at your own risk and may be subject to the third party’s own terms and policies.

15. Limitation Of Liability

To the fullest extent permitted by law, Zanorivane shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of our website, products, or services.

We do not guarantee that our website will be uninterrupted, secure, error-free, or always available.

16. Indemnification

You agree to indemnify and hold Zanorivane harmless from any claim, demand, loss, liability, or expense arising from your breach of these Terms, your misuse of the website, or your violation of any law or third-party rights.

17. Privacy

Your submission of personal information through the website is governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your information.

18. Changes To These Terms

We reserve the right to update, change, or replace any part of these Terms of Service at any time by posting updates on this page. Your continued use of the website after changes are posted means you accept the updated Terms.

19. Governing Law

These Terms of Service and any separate agreements through which we provide services shall be governed by and interpreted in accordance with the applicable laws of the business location listed below, unless otherwise required by applicable consumer protection laws.

20. Contact Information

Questions about these Terms of Service should be sent to us at:

Email: jacoballen7575@outlook.com
Store Name: Zanorivane
Address: 112 quater rue de cambrai, 62000 ARRAS, France